Privacy Policy

At Obsidrix (obsidrix.online), your privacy is important to us. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you use our website or make a purchase, we may collect the following information:

• Name and contact information (email, phone number)
• Delivery address
• Order and transaction details
• Browser type, IP address, and usage data for analytics

How We Use Your Information

• To process and fulfill your orders
• To communicate order updates and shipping information
• To improve our website and customer experience
• To respond to your inquiries and support requests

Payment Security

All payments on Obsidrix are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit card numbers, debit card details, or banking credentials on our servers. Your payment information is handled entirely by Razorpay's secure infrastructure.

Cookies

Our website uses cookies to maintain your session and improve your browsing experience. Cookies are small data files stored on your browser. You can choose to disable cookies through your browser settings, though this may affect certain features of the website.

Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. Your data is stored securely and is only accessible to authorized personnel.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers (such as logistics and payment partners) necessary to fulfill your orders.

Contact Us

If you have any questions about this privacy policy, you may contact us at:

Email: Obsidrix@proton.me

Alternate Email: obsidrixshop@gmail.com